Inquiry on telephone and the Internet this way, please Print this page

The last update date:
April 1, 2016
 In Shizuoka-shi, we think about convenience of citizen's all of you and push forward maintenance to be able to perform various procedures on telephone and the Internet. The next service is available now.
 ※You dial phone number, FAX number, and please be careful not to make any mistake.

Shizuoka-shi call center

 "Telephone service answers inquiry of various systems and procedures of citizen's all of you, slight question of living including facilities guidance kindly anytime city hall" Shizuoka-shi call center.
 In addition, we are reliable when we do not know where in city hall we may ask.

From telephone 054-200-4894 7 days a week 8:00 a.m. to 8:00 p.m.
We receive for FAX 054-200-4895 7 days a week 24 hours

Collection of flaming retardant, oversized garbage application

 We would like application by the same day one week before collection day.
 As it is decided on every address to live on collection day, please see itinerary, convenience book.

[application over telephone]
 Toll free number 0120-532-471
 Reception hours: Monday through Friday
        From 9:00 a.m. to 7:00 p.m. (accept on Saturday and Sunday, holiday except the year-end and New Year holidays)
・We accept only new application.
・Addition and cancellation apply for receptionist center on the telephone.
・Depending on application item, please note that you may not apply from the Internet.
・We send confirmation email after the application from receptionist center for less than two days (as for the application on Friday, Saturday and Sunday after Tuesday, the following day). When email does not arrive, please contact receptionist center over telephone.
・We cannot propose garbage drained from office.

Water and sewage customer Service Center

 We establish "water and sewage customer Service Center" to unify report windows such as water supply, transference residence procedure of the sewer in Shizuoka-shi Waterworks and Sewerage Bureau.
 We perform reception time until 19:00 on weekdays and accept again on Saturdays, Sundays, and holidays in moving season of 3.4 month.
 Please use.

 ※Telephone, FAX number were changed from Monday, February 8, 2016.
 Telephone 054-251-1132
 FAX 054-270-7250

 Please contact "water and sewage customer Service Center" at such time.
・Procedure of water and sewage beginning to use in case of moving or cancellation
・Inquiries of fund transfer procedure

Disaster prevention information telephone directory enquiries

Broadcast content of report radio from this  

 By disaster prevention information telephone directory enquiries, you can confirm contents of report radio.
 "This is public information Shizuoka" and broadcasts disaster prevention information such as weather information by report radio which begins to exit in the city in Shizuoka-shi, but provides service that can confirm broadcasted contents on the telephone to be hard to hear, and to confirm when it is missed.

Telephone directory enquiries number: 0180-99-5656
※It is available from cell-phone.
※Depending on kind of IP telephone and telephone including PHS, it may not be available.

We search ... AED setting place if we want to use AED

 Even if heart seems to stop when person falls down suddenly, and we are not unconscious, and breathing disappeared, we may only wake up convulsions.
 It may go back up in normal state by giving heart electronic shocks by AED (Automated External Defibrillator, automated external defibrillator) at such time.
 As you place AED in public facilities for sudden cardiac arrest of people who visited citizen's everybody and Shizuoka-shi in Shizuoka-shi, please use.

The AED placement situation in Shizuoka-shi public facilities
※As available time of AED varies according to each facility, please be careful.

AED setting place search
※It is external link which can know local AED setting place including the city.

Dial common throughout the child consultation center whole country

Abuse or the cause is phone number (three columns of dials) common nationwide that it is possible for notice, consultation immediately in child consultation center if we thought.
We are connected in child consultation center of neighborhood when we run to "dial common throughout the child consultation center whole country".
They can perform notice, consultation by anonymity, and notice, person whom we talked with, secret about the contents are protected.

Three columns of dial 189 (quickly) common throughout the child consultation center whole country

Electronic application, facility reservation, application

 You can use application reports such as administrative procedures from the Internet.
 In addition, reservations such as sports facility or lifelong learning facility are possible, too.

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Reference about this page

General Affairs Bureau public relations section public hearing division

The location: The eighth floor of Shizuoka Government building new building

Telephone: 054-221-1354

Fax: 054-221-1487

Inquiry Form